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Can anyone help me provide the VMware Certification Escalation point of contact please? I have been writing emails to certification@vmware.com from last 4 days and so far haven't got any response. I tried calling their global number +1-866-377- 4710 that made me wait for an available operator for eternity. Have spent a lot of bucks for official training and the exam to no avail. I am not getting VCP certificate. I definitely need to escalate this matter with VMware.