akram1231
Contributor
Contributor

2v0-21.20 Certification Email Confirmation Not Received

good morning,

Kindly, how much time will be needed before receiving the confirmation email. I passed the exam, but I didn't get the printed report nor the email to confirm that I passed the exam.

thank you 

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akram1231
Contributor
Contributor

in case it help I did the VMware vSphere: Optimize and Scale [V7]  course on demand.

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scott28tt
VMware Employee
VMware Employee

When did you pass the exam?

When did you complete the training?

Are both the exam and training associated with accounts that use a common email address?

 


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akram1231
Contributor
Contributor

Thank you for your answer, the exam was today, the training course I did was in early February, and I used the work email for both. 

 

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scott28tt
VMware Employee
VMware Employee

Taken from page 4 of this FAQ: https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/certification/vmw-certification-fa...

Screenshot 2022-04-04 at 15.05.40.png


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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog

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akram1231
Contributor
Contributor

Thank you, I will wait for couple days.

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