Email certification@vmware.com with information about you and your exam.

Do you think the quality of some of the items were the cause of you not passing, or something else?

The results are automatically calculated so there is nothing for the certification team to recheck. What information are you hoping for? Your score report will identify which objectives from the exam you didn't pass. You should review those topics again. There may be one or more questions that are associated with one objective.

@Micheal91 -If you feel there's a discrepancy in your exam results, it doesn't hurt to reach out. While systems are generally accurate, no process is entirely glitch-free. Just manage your expectations and remember: seeking clarity is always worth the effort.

Whatever the outcome, keep pushing forward!