Hello, 

We are using O365 with Horizon desktop, the application is installed on the image. Users are continually being prompted to enter their password after opening Outlook especially after an AD password change. 

We are using DEM but the password is not being saved for the users.  Below is the O365 config file.  

How do we save the password for Outlook on the Horizon desktop?

[IncludeRegistryTrees]
HKCU\Software\Microsoft\Office\16.0\Access
HKCU\Software\Microsoft\Office\16.0\Common
HKCU\Software\Microsoft\Office\16.0\Excel
HKCU\Software\Microsoft\Office\16.0\FirstRun
HKCU\Software\Microsoft\Office\16.0\Groove
HKCU\Software\Microsoft\Office\16.0\Lync
HKCU\Software\Microsoft\Office\16.0\MAPI
HKCU\Software\Microsoft\Office\16.0\Microsoft Office 2016
HKCU\Software\Microsoft\Office\16.0\MS Project
HKCU\Software\Microsoft\Office\16.0\OneNote
HKCU\Software\Microsoft\Office\16.0\Outlook
HKCU\Software\Microsoft\Office\16.0\PowerPoint
HKCU\Software\Microsoft\Office\16.0\Project
HKCU\Software\Microsoft\Office\16.0\Publisher
HKCU\Software\Microsoft\Office\16.0\Registration
HKCU\Software\Microsoft\Office\16.0\SyncCenter
HKCU\Software\Microsoft\Office\16.0\SyncProc
HKCU\Software\Microsoft\Office\16.0\User Settings
HKCU\Software\Microsoft\Office\16.0\Visio
HKCU\Software\Microsoft\Office\16.0\Word
HKCU\Software\Microsoft\Office\16.0\Workspaces
HKCU\Software\Microsoft\Office\Access
HKCU\Software\Microsoft\Office\Common
HKCU\Software\Microsoft\Office\Excel
HKCU\Software\Microsoft\Office\OneNote
HKCU\Software\Microsoft\Office\Outlook
HKCU\Software\Microsoft\Office\PowerPoint
HKCU\Software\Microsoft\Office\Visio
HKCU\Software\Microsoft\Office\Word
HKCU\Software\Microsoft\Shared Tools\Proofing Tools
HKCU\Software\Microsoft\VBA
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles

[IncludeIndividualRegistryValues]
HKCU\Software\Microsoft\Exchange\Client\Options\PickLogonProfile

[ExcludeIndividualRegistryKeys]
HKCU\Software\Microsoft\Office\16.0\Common\Identity

[IncludeFolderTrees]
<AppData>\Microsoft\Access
<AppData>\Microsoft\AddIns
<AppData>\Microsoft\Bibliography
<AppData>\Microsoft\Excel
<AppData>\Microsoft\MS Project
<AppData>\Microsoft\Office
<AppData>\Microsoft\Office\16.0\Lync
<AppData>\Microsoft\OneNote
<AppData>\Microsoft\Outlook
<AppData>\Microsoft\Powerpoint
<AppData>\Microsoft\Proof
<AppData>\Microsoft\Publisher
<AppData>\Microsoft\Publisher Building Blocks
<AppData>\Microsoft\Signatures
<AppData>\Microsoft\Spelling
<AppData>\Microsoft\Templates
<AppData>\Microsoft\UProof
<AppData>\Microsoft\Visio
<AppData>\Microsoft\Word
<LocalAppData>\Microsoft\Office\ONetConfig
<LocalAppData>\Microsoft\Office\16.0
<LocalAppData>\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

[IncludeFiles]
<LocalAppData>\Microsoft\Office\Access.officeUI
<LocalAppData>\Microsoft\Office\Excel.officeUI
<LocalAppData>\Microsoft\Office\MSProject.officeUI
<LocalAppData>\Microsoft\Office\olkaddritem.officeUI
<LocalAppData>\Microsoft\Office\olkapptitem.officeUI
<LocalAppData>\Microsoft\Office\olkdlstitem.officeUI
<LocalAppData>\Microsoft\Office\olkexplorer.officeUI
<LocalAppData>\Microsoft\Office\olklogitem.officeUI
<LocalAppData>\Microsoft\Office\olkmailitem.officeUI
<LocalAppData>\Microsoft\Office\olkmailread.officeUI
<LocalAppData>\Microsoft\Office\olkmmsedit.officeUI
<LocalAppData>\Microsoft\Office\olkmmsread.officeUI
<LocalAppData>\Microsoft\Office\olkmreqread.officeUI
<LocalAppData>\Microsoft\Office\olkmreqsend.officeUI
<LocalAppData>\Microsoft\Office\olkpostitem.officeUI
<LocalAppData>\Microsoft\Office\olkpostread.officeUI
<LocalAppData>\Microsoft\Office\olkreportitem.officeUI
<LocalAppData>\Microsoft\Office\olkresenditem.officeUI
<LocalAppData>\Microsoft\Office\olkrespcounter.officeUI
<LocalAppData>\Microsoft\Office\olkresponseread.officeUI
<LocalAppData>\Microsoft\Office\olkresponsesend.officeUI
<LocalAppData>\Microsoft\Office\olkrssitem.officeUI
<LocalAppData>\Microsoft\Office\olkshareitem.officeUI
<LocalAppData>\Microsoft\Office\olkshareread.officeUI
<LocalAppData>\Microsoft\Office\olksmsedit.officeUI
<LocalAppData>\Microsoft\Office\olksmsread.officeUI
<LocalAppData>\Microsoft\Office\olktaskitem.officeUI
<LocalAppData>\Microsoft\Office\OneNote.officeUI
<LocalAppData>\Microsoft\Office\Powerpoint.officeUI
<LocalAppData>\Microsoft\Office\Publisher.officeUI
<LocalAppData>\Microsoft\Office\Visio.officeUI
<LocalAppData>\Microsoft\Office\Word.officeUI

[ExcludeFolderTrees]
<AppData>\Microsoft\Templates\LiveContent