Hi All,

we using VMware DEM since years for our instant clone VDIs. current version is 2206.
Since a few months we have very very few issues that UEM import is not working during logon.

We have per day over 500 logons and had in the last 3 months 4 user how complained about there profile that all custom settings are lost. 

I could see that the logoff export the day before was fine.
In flexengine logs I can find these errors...

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2023-05-10 07:29:47.490 [FATAL] Error importing archive '\\company.domain\applikationen\UPM\UPMSettings\Max.Mustermann\archive\10_Windows_Settings\File Type Associations W10.zip'
2023-05-10 07:29:47.569 [FATAL] Importing registry information failed (verification value still has initial data)
2023-05-10 07:29:47.569 [FATAL] Error importing archive '\\company.domain\applikationen\UPM\UPMSettings\Max.Mustermann\archive\10_Windows_Settings\Internet Explorer.zip'
2023-05-10 07:29:50.569 [FATAL] Importing registry information failed (verification value still has initial data)
2023-05-10 07:29:50.569 [FATAL] Error importing archive '\\company.domain\applikationen\UPM\UPMSettings\Max.Mustermann\archive\10_Windows_Settings\KeyboardSettings.zip'
2023-05-10 07:29:50.633 [FATAL] Importing registry information failed (verification value still has initial data)

###################

And so on. Nothing could be imported during the logon. But DEM wrote a new backup after logoff.
So we have to manual restore the old user backup from day before and user was happy again. We have no debug logging enabled.

So what can be wrong here with the logon/import of the profile? All our profile are stored on the same fileserver.
We couldn't see any outage of the fileserver. Any ideas how we have can avoid that user profile will be overwritten in this state when logout again?

Thanks and Regards,
VMHero4Ever