MaxStr
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Hot Shot

DEM processing stopped for some users after upgrade from 9.8 to 2009

I noticed DEM has stopped processing anything on some users since I upgraded to DEM 2009. I updated the DEM Manager and copied over the GPO admx files, then updated the user's DEM on their VDI. The issue is when I check the Helpdesk tool logs, the last entry is timestamped around the time I upgraded - there are just no further logs.

On the affected VDI, I tried running flexengine.exe -uemrefresh, and the self support tool, but both times I just get an error saying the profile location needs to be configured. I've run GPUPDATE, checked the DEM service was running, and I verified all the GPO settings are correct (other VDI pools have DEM working normally, so I know they work).

Any idea why it can't find the profile location anymore?

 

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