Hello community

We are in the process of designing a new environment on LAB servers for a customer.

Target is to save and manage the user settings through VMware DEM and use FSLogix to save the cached OST file through an office container.

We are running Citrix Virtual Apps and Desktops 7 1912 LTSR with pvs streaming on Hyper-V 2019 with non-persistent Windows 10 1909 VMs. Office has the "shared machine activation" set to 1.

We use a AD user from the LAB with a non related O365 test email address from our company's tenant (might be the source of the problem) with 2FA active .

As a "test" I achieved a working solution with both FSLogix profile container (which we don't want to use in the final design) as well as with VMware DEM going all in on the Import / Export: ([IncludeRegistryTrees] HKCU\Software\ | [IncludeFolderTrees]<AppData>\<LocalAppData>\)

Please note, that I am well aware that this is not the intended way to use VMware DEM , and it was simply to get a confirmed baseline after multiple failures with only a reduces set of settings.

I am strugling now in finding the minimal required settings for VMware DEM to save the user information for the Outlook profile together with the password.

I have tested multiple approaches from which the sum was the following:

#
# Expanded settings for the Microsoft Office 2016/2019/365 Application Templates 'Access', 'Excel', 'OneDrive', 'OneNote', 'Outlook', 'PowerPoint', 'Project', 'Publisher', 'Shared', 'Skype', 'Visio', and 'Word':
#

[IncludeRegistryTrees]
HKCU\Software\Microsoft\Office\16.0\Access
HKCU\Software\Microsoft\Office\16.0\Common
HKCU\Software\Microsoft\Office\16.0\Excel
HKCU\Software\Microsoft\Office\16.0\FirstRun
HKCU\Software\Microsoft\Office\16.0\Groove
HKCU\Software\Microsoft\Office\16.0\Lync
HKCU\Software\Microsoft\Office\16.0\MAPI
HKCU\Software\Microsoft\Office\16.0\Microsoft Office 2016
HKCU\Software\Microsoft\Office\16.0\MS Project
HKCU\Software\Microsoft\Office\16.0\OneNote
HKCU\Software\Microsoft\Office\16.0\Outlook
HKCU\Software\Microsoft\Office\16.0\PowerPoint
HKCU\Software\Microsoft\Office\16.0\Project
HKCU\Software\Microsoft\Office\16.0\Publisher
HKCU\Software\Microsoft\Office\16.0\Registration
HKCU\Software\Microsoft\Office\16.0\SyncCenter
HKCU\Software\Microsoft\Office\16.0\SyncProc
HKCU\Software\Microsoft\Office\16.0\User Settings
HKCU\Software\Microsoft\Office\16.0\Visio
HKCU\Software\Microsoft\Office\16.0\Word
HKCU\Software\Microsoft\Office\16.0\Workspaces
HKCU\Software\Microsoft\Office\Access
HKCU\Software\Microsoft\Office\Common
HKCU\Software\Microsoft\Office\Excel
HKCU\Software\Microsoft\Office\OneNote
HKCU\Software\Microsoft\Office\Outlook
HKCU\Software\Microsoft\Office\PowerPoint
HKCU\Software\Microsoft\Office\Visio
HKCU\Software\Microsoft\Office\Word
HKCU\Software\Microsoft\Shared Tools\Proofing Tools
HKCU\Software\Microsoft\VBA
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles
HKCU\Software\Microsoft\Internet Explorer\IntelliForms\Storage2

[ExcludeRegistryTrees]
HKCU\Software\Microsoft\Office\16.0\Common\Identity

[IncludeIndividualRegistryValues]
HKCU\Software\Microsoft\Exchange\Client\Options\PickLogonProfile

[IncludeFolderTrees]
<AppData>\Microsoft\Access
<AppData>\Microsoft\AddIns
<AppData>\Microsoft\Bibliography
<AppData>\Microsoft\Excel
<AppData>\Microsoft\MS Project
<AppData>\Microsoft\Office
<AppData>\Microsoft\Office\16.0\Lync
<AppData>\Microsoft\OneNote
<AppData>\Microsoft\Outlook
<AppData>\Microsoft\Powerpoint
<AppData>\Microsoft\Proof
<AppData>\Microsoft\Publisher
<AppData>\Microsoft\Publisher Building Blocks
<AppData>\Microsoft\Signatures
<AppData>\Microsoft\Spelling
<AppData>\Microsoft\Templates
<AppData>\Microsoft\UProof
<AppData>\Microsoft\Visio
<AppData>\Microsoft\Word
<AppData>\Microsoft\Crypto
<AppData>\Microsoft\Protect
<LocalAppData>\Microsoft\Office\ONetConfig
<LocalAppData>\Microsoft\Vault\4BF4C442-9B8A-41A0-B380-DD4A704DDB28
<LocalAppData>\Microsoft\Credentials
<AppData>\Microsoft\Credentials
<LocalAppData>\Microsoft\Office\16.0\Licensing

[IncludeFiles]
<LocalAppData>\Microsoft\Office\Access.officeUI
<LocalAppData>\Microsoft\Office\Excel.officeUI
<LocalAppData>\Microsoft\Office\MSProject.officeUI
<LocalAppData>\Microsoft\Office\olkaddritem.officeUI
<LocalAppData>\Microsoft\Office\olkapptitem.officeUI
<LocalAppData>\Microsoft\Office\olkdlstitem.officeUI
<LocalAppData>\Microsoft\Office\olkexplorer.officeUI
<LocalAppData>\Microsoft\Office\olklogitem.officeUI
<LocalAppData>\Microsoft\Office\olkmailitem.officeUI
<LocalAppData>\Microsoft\Office\olkmailread.officeUI
<LocalAppData>\Microsoft\Office\olkmmsedit.officeUI
<LocalAppData>\Microsoft\Office\olkmmsread.officeUI
<LocalAppData>\Microsoft\Office\olkmreqread.officeUI
<LocalAppData>\Microsoft\Office\olkmreqsend.officeUI
<LocalAppData>\Microsoft\Office\olkpostitem.officeUI
<LocalAppData>\Microsoft\Office\olkpostread.officeUI
<LocalAppData>\Microsoft\Office\olkreportitem.officeUI
<LocalAppData>\Microsoft\Office\olkresenditem.officeUI
<LocalAppData>\Microsoft\Office\olkrespcounter.officeUI
<LocalAppData>\Microsoft\Office\olkresponseread.officeUI
<LocalAppData>\Microsoft\Office\olkresponsesend.officeUI
<LocalAppData>\Microsoft\Office\olkrssitem.officeUI
<LocalAppData>\Microsoft\Office\olkshareitem.officeUI
<LocalAppData>\Microsoft\Office\olkshareread.officeUI
<LocalAppData>\Microsoft\Office\olksmsedit.officeUI
<LocalAppData>\Microsoft\Office\olksmsread.officeUI
<LocalAppData>\Microsoft\Office\olktaskitem.officeUI
<LocalAppData>\Microsoft\Office\OneNote.officeUI
<LocalAppData>\Microsoft\Office\Powerpoint.officeUI
<LocalAppData>\Microsoft\Office\Publisher.officeUI
<LocalAppData>\Microsoft\Office\Visio.officeUI
<LocalAppData>\Microsoft\Office\Word.officeUI

[ExcludeFolderTrees]
<AppData>\Microsoft\Templates\LiveContent

Help is much appreciated