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Hi RachelW,
However... If you have the UEMFlags registry value configured, you should not be encountering this particular issue.
I just realized that I need to qualify the above statement, as it depends on what you have set that UEMFlags registry value to...
Setting that value to 1 (as described at the start of this thread) tells the Horizon agent not to go and check for Horizon Smart Policies USB redirection configuration for for zero client connections.
If you want to disable the logic for "soft clients" as well, you'd need to set UEMFlags to 257 (i.e. 0x101 in hex.)
So, depending on your UEMFlags configuration you might be encountering that "60 second timeout" issue after all. Please note that that "Can't get a valid sessionId within 60 seconds for channel" message is logged to the Horizon agent log file – I hardly know anything about Horizon, but I wonder whether that log fragment you posted is maybe from the Horizon client log?