Vs80
Contributor
Contributor
‎05-16-2023 09:15 PM

VMware Workstation 17.0.2-21581411 Setup Wizard ended prematurely because of an error

Hello!

So I tried to install VMware Workstation Pro 17.0.2-21581411. But the installation ends with the message:

2023-05-17.png

 

Repeated attempts to reinstall, including with system administrator rights, ended with the same message.

Earlier in the community I met several similar questions and support answers to them, tried to follow the recommendations from them, but the result is the same.

Host is Windows 11 (64bit) with latest updates. I looked at log but its not understandable to me.

How can this be fixed?

Sincerely,
Vasiliy Boldyrev

vminst.log
vmmsi.log_20230517_085310_Failed.log
setupapi.dev.log
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louyo
Virtuoso
Virtuoso
‎05-17-2023 03:11 AM

You are getting error status 1603. Here are some (older)  suggestions from MSFT:

You may receive this error message if any one of the following conditions is true:

  • Windows Installer is attempting to install an app that is already installed on your PC.
  • The folder that you are trying to install the Windows Installer package to is encrypted.
  • The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive.
  • The SYSTEM account does not have Full Control permissions on the folder that you are trying to install the Windows Installer package to. You notice the error message because the Windows Installer service uses the SYSTEM account to install software.
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SajeshR
VMware Employee
VMware Employee
‎05-18-2023 08:08 AM

Could you please help to answer below queries?

  1. Share system configuration details
    1. RAM, Processor details, system model. (Device Specs)
  2. Are you installing WS17.0.2 the first time on the Host or, trying to upgrade from older version? If upgrade, please share the older version. 
  3. Try the below steps for Re-Install of WS followed by Uninstall. 
    1. C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player
    2. C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside
    3. C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player

 

Thanks, 

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