Gaetan123
Enthusiast
Enthusiast

VMware workstation 16 Pro - No keyboard on a converted vm

Hello. 

I have VMware workstation 16 Pro and I have converted my Lenovo laptop into a VM using converter but I'm unable to use the keyboard to log into the guest OS.

The new host is also a Lenovo but lower model. I cannot use the onscreen keyboard, the mouse works, a USB keyboard doesn't work and the option to install VMtools is greyed out. Any suggestions ?

 

Thks
Gaetan

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scott28tt
VMware Employee
VMware Employee

I believe the common suggestion in cases like this is to remove the custom keyboard drivers on the source system before you convert it.

 


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wila
Immortal
Immortal

Hi,


@scott28tt wrote:

I believe the common suggestion in cases like this is to remove the custom keyboard drivers on the source system before you convert it.

 


Close.. it is almost always the Synaptic software (& their drivers) that are installed at the original system that prevent the VMware keyboard from working in the P2V-ed VM.
Synaptic is software for the touchpad.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
Gaetan123
Enthusiast
Enthusiast

So unless I P2V the laptop again, you're saying there's no way I can use the keyboard ?

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wila
Immortal
Immortal

Hi,

If your mouse is functioning then you can use the onscreen keyboard to uninstall Synaptic.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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Gaetan123
Enthusiast
Enthusiast

The mouse is working but I don't have the onscreen keyboard at the login prompt. 

I can start onscreen keyboard from the host but it doesn't input anything in the guest. Now I haven't tried to start the onscreen keyboard before starting the VM

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bluefirestorm
Champion
Champion

Do you see the "Ease of access" button the login screen? It should be the one next to the power button.

You can click on it and show the on-screen keyboard that way. I attached a screenshot.

 

View solution in original post

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wila
Immortal
Immortal

Hi,

It should be available at the login screen (would be poor character of MS to keep their accessibility features away from the login).

It's the icon that looks like a clock, but is not.
It's also in BlueFirestorm's screenshot.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
Gaetan123
Enthusiast
Enthusiast

Indeed. Got it sorted removing SynTP from the registry.

 

Thanks all

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