If support has a hot fix to resolve this issue now and that will also be wrapped up in the 2.8.1 release coming up in a few weeks that will be nice.

Is there anything specific I should state to support if i get the 'glazed eyes' when i mention it to them? Is there a reference number, KB article number or some other identifier I can direct them to. I also assume this hotfix would include instructions on how to apply it?

Thanks again for the quick reply.