alonestone
Contributor
Contributor
‎10-17-2023 08:40 AM

After AD Sync, Unable to log into Workspace One with non Admin account

When Troubleshooting Syncing between Active Directory and WorkSpace One; a sync was done with the Administrator account. Logged out of Workspace One; now we are unable to use our AD accounts to log into Workspace One. 

This is On Prem and we we've rebooted the WS1 Server, no change.

All the Tests for Syncing are successful. 

However, intermittently, I'm getting this error message:

alonestone_0-1697558088038.png

 

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rafaelluz
Contributor
Contributor
‎10-17-2023 01:37 PM

What's the version of your Workspace ONE?

Also, are there any error on your cloud connector logs?

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