bjmringerike
Contributor
Contributor
‎08-23-2023 03:49 AM

Unenroll Android units without factory reset

Is there any way to allow users to delete the workprofile in their Android units?

We are going to change MDM to Intune and with corporate owned devices, delete or enterprise wipe triggers a factory reset of the unit.

I have changed ownership to private and after that can I delete a unit and no factory reset is triggered.

But we still have to remove then workprofile and we are not allowed to do that: 
"Action not allowed"

Is there a setting that allows users to manually delete the work profile?

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Afshin_Lak
Enthusiast
Enthusiast
‎08-23-2023 06:40 AM

Don't you have this option?

On the device, tap Settings and then Accounts.
If you don't see Accounts, tap Users & accounts.
At the top, tap Remove work profile and then Delete.
If you don't see Remove work profile, tap the account that you want to remove and then Remove account and then OK.
If needed, enter your phone's pattern, PIN, or password.

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bjmringerike
Contributor
Contributor
‎08-23-2023 06:48 AM

Yes we have this option but it's blocked

"Action not allowed"

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Afshin_Lak
Enthusiast
Enthusiast
‎08-23-2023 07:09 AM

And what about this setting? In Android Profile under Restrictions - Allow removing the Android Work Account.

Afshin_Lak_1-1692799784751.png

 

 

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bjmringerike
Contributor
Contributor
‎08-23-2023 10:55 PM

Is this from Google admin account or Workspace one?

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Afshin_Lak
Enthusiast
Enthusiast
‎08-25-2023 06:30 AM

Workspace ONE UEM.

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bjmringerike
Contributor
Contributor
‎08-25-2023 09:04 AM

Ok thanks need tomupgrade we have 12 versions after then newest version

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