Re: Autopilot OOBE Enrollment not working

rodderix · ‎03-28-2023

Hi. We have a working shared SaaS Environment and already made the AzureAD integration as the documentation says using ONLY the "Airwatch by VMWare" Enterprise APP in the Azure Portal.

We've made all the configurations and pasted the URL's. But when we test, we receive an error "invalid_resource" and Error AADSTS50001 telling that it's not possible to reach the Terms of Use URL. Already double checked the tenant ID, URLs and configurations but to no avail.

Also cannot find a log nowhere in the device as to see the full error message.

Any ideas? Thanks

Afshin_Lak · ‎03-29-2023

We have the same problem with one of our clients. It seems that the "Airwatch by VMWare" Enterprise APP in the Azure Portal is not working on this Azure tenant. Support cases are ongoing at Microsoft and VMware. I will send an update when I know something more.

rodderix · ‎03-29-2023

Thanks. We Also opened a support ticket with Vmware but still no news.

Phil_Helmling · ‎04-03-2023

Your DS Server URL needs to be added to the "Airwatch by VMware" manifest. Feel free to tell GSS that is what you were told or provide me the SR number via direct message and I'll push them in that direction.

View solution in original post

Phil_Helmling · ‎04-03-2023

See my response to Rodderik and feel free to do the same and send me your SR number

Afshin_Lak · ‎04-04-2023

Thanks Phil.

I think DS Server URL is added to the "Airwatch by VMware" manifest but in our Azure AD tenant the Intune MDM also doesn't work. We await investigation from Microsoft side.

Guil_EUC · ‎10-20-2023

I'm facing the same problem, I haven't heard back yet from vmware support, they request logs but they don't resolve it.

Guil_EUC · ‎10-20-2023

Hi Phil,

I added the precise DS server URL in the "Airwatch by VMware" manifest. but failure continues