Unable to distribute internal app on Android

annoyeduser · ‎04-28-2022

After uploading an APK to internal apps and assigning it to "All Devices", I am unable to see any off the android devices that have been enrolled. I have ensured that these Android devices are enrolled; I can also download public apps on the Work Profile of these devices via Intelligent Hub. However, I am unable to see or download any internal app that I upload.

Furthermore, if I enable "app wrapping" while uploading the APK, I get the following error:

Failed(Error(1020): A wrapping error has occurred.

On further digging, I found this article which states:

To ensure wrapping completes, ensure that the primary DEX has 58 thousand methods or less.

However, on analyzing my APK on Android Studio, I see:

This dex file defines 1769 classes with 13777 methods, and references 17413 methods.

Just to clarify, even if I do not enable "app wrapping", I am unable to distribute my APK.

MatthewSwenson · ‎04-29-2022

You can sign up for service alerts from VMWare on UEM services. Yesterday there was an outage affecting app wrapping and some other things.

Go here to sign up for alerts:
https://status.workspaceone.com/

annoyeduser · ‎05-02-2022

I am still unable to wrap my APK.

Also, any clarity on why I cannot distribute internal apps to my Android devices?

ogushia · ‎05-05-2022

I have experienced same issue and asked support.
Support said that Internal Application can't be deployed to Work Profile device.

We need to use Managed Google Play that is another option to deploy internal app Android Enterprise device.
https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/services/Application_Management_for_Android/GUID...

MatthewSwenson · ‎05-05-2022

Just want to point out that Products are also supported for rugged Android devices, but the managed Play Store route definitely works too, as long as your apps comply with the requirements there.