antherITguy
Enthusiast
Enthusiast
‎11-15-2019 06:17 AM

Copy/Paste from Managed iOS Native Email App

Is there a way to prevent copy/paste from the native managed iOS mail app to an unmanaged app such as iMessage?
Labels (1)
Labels
Reply
0 Kudos
chengtmskcc
Expert
Expert
‎11-15-2019 08:47 AM

Yes with restriction payload.
Reply
0 Kudos
antherITguy
Enthusiast
Enthusiast
‎11-15-2019 08:51 AM

Which restriction payload would control copy-paste out of the native iOS mail app?  I can't find it.
Reply
0 Kudos
chengtmskcc
Expert
Expert
‎11-15-2019 08:59 AM

Either within the restriction payload, under Data Loss Prevention -> disable 'Allow documents from managed sources in unmanaged destinations'

Or within the mail profile, under Settings and Security ->  disable 'Prevent use in 3rd party apps'
Reply
0 Kudos
sturmanc
Enthusiast
Enthusiast
‎11-15-2019 09:08 AM

I only see it under Configure Data Loss Prevention for the Default SDK Profile
For our 18.11 version - https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/1811/VMware-Workspace-ONE-SDK-and-Mobile-Applica...

Enable Copy and Paste Out
Enable Copy and Paste Into
Reply
0 Kudos
antherITguy
Enthusiast
Enthusiast
‎11-15-2019 09:13 AM

Thomas, that's for attachments which is working for me.  I'm looking for a copy-paste of text restriction.

Claude, Yes, I was only able to find reference to copy-paste restrictions for custom apps.
Reply
0 Kudos
chengtmskcc
Expert
Expert
‎11-15-2019 09:22 AM

Not working even with the below?

Within the restriction payload, under Data Loss Prevention -> disable 'Allow documents from managed sources in unmanaged destinations'
Reply
0 Kudos
antherITguy
Enthusiast
Enthusiast
‎11-15-2019 09:27 AM

Right, even with that restriction enabled, copy-paste of text is still allowed.
Reply
0 Kudos
chengtmskcc
Expert
Expert
‎11-18-2019 12:10 PM

I ran out of ideas. Any update from support yet?
Reply
0 Kudos
antherITguy
Enthusiast
Enthusiast
‎11-19-2019 12:33 PM

Have not opened a case yet.  You would think since it's a managed app you could restrict it, doesn't seem like it though.
Reply
0 Kudos
RAJESHKUMARRAJ1
Contributor
Contributor
‎11-25-2019 01:13 AM

I think, we can only do this using custom payload option.. but not 100% Sure..you can check with support  team.
Better to use Intune MAM protection policy with Outlook Mobile app.
Reply
0 Kudos
Mario_Giese
Enthusiast
Enthusiast
‎03-29-2023 12:17 AM

Hi,

had the same problem. Data Loss Protection in Restrictions only restricts open in options, not copy paste.
It is possible with custom setting profile.
The option is called require managed pasteboard which was introduced in ios 15. 
Unfortunately it is still not transferred into the WSO Restriction profile.

The payload can be found here:
https://github.com/vmware-samples/euc-samples/blob/master/UEM-Samples/Profiles/iOS/Fall-2021/iOS15-R...

 

Reply
0 Kudos