paulv-ergos
Contributor
Contributor

Local Network Printer not showing up in new client.

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I have a customer that got a new laptop.  Installed the Horizon build 8.3 Windows 2106 client on it and her local network printer does not show up in the Virtual Desktop.  She still has her old laptop with build 5.3 on it and that one does list her local network printer when connecting to the same Virtual Desktop as the new one.  The only difference I can find is that the old laptop has ThinPrint and the new one does not.  How can I get this fixed?
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BenTrojahn
Enthusiast
Enthusiast

The fastest solution would be to install a horizon 5.x client that supports Virtual Printing.
https://customerconnect.vmware.com/en/downloads/info/slug/desktop_end_user_computing/vmware_horizon_...

 

the 8.x clients do not support Thinprint redirection (Virtual Printing)  but do support the newer Integrated Printing feature.  Alternatively your Horizon Admin can change the Horizon agent to use integrated printing. 

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