tedykgb
Contributor
Contributor

users lose profile after golden image roll out

New to horizon 8.   Have everything set up but my last major hurdle is that if I roll out a new golden image users lose everything on desktop profile they had save prior to roll out.

It acts like it is setting up account for them for the first time again all over.

What did I set up wrong and how do I prevent this.

 

 

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fabio1975
Commander
Commander

HI
What infrastructure have you implemented for managing user profiles? DEM? AppVolume? FSLogix?
From what I understand you have implemented an instant clone pool if you don't have systems that save the profile outside the VDI you lose the whole profile. Otherwise you have to make VMs persistent.

Fabio

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yukiafronia
Enthusiast
Enthusiast

Hi, @tedykgb @fabio1975 

I suspect that Horizon is working as intended.

In other words, I believe the intended behavior is that profiles cannot be maintained after deploying virtual machines in Horizon unless there is a profile management tool available.

Profile management is usually DEM or FSlogix , Roaming User Profile...

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fabio1975
Commander
Commander

Hi @tedykgb and @yukiafronia 

As mentioned before, two types of pools can be configured in horizon:

fabio1975_1-1683567771182.png

 

where (other question is RDS Desktop pool)

automatic desktop pool:

normally are instant clones and the user profile must be saved outside the VDI VM to be maintained you can do it with DEM, APPVOLUME (Writable Volume) or FSLogix These VMs are "destroyed" when the user logs off

Manuals desktop pool:

 Persistent VM machines that are never destroyed and come and profile is local to the VM and always stay in the VM Then if you want I'll explain why in most cases it is very advantageous to have instant clones for which automatic pools.

So @yukiafronia  has configurated an automatic pool and needs to configure one of the above profile management tools.

Fabio

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yukiafronia
Enthusiast
Enthusiast

Hi, @fabio1975 

Correct and very clear explanation.

Indeed, for automatic desktop pools, you need a profile management tool.

My response, "it feels like the intended behavior" also assumes that you are using an automated desktop pool.

Well, the advantages of using a manual desktop pool... I'm not sure what you're asking...

If you have a small number of users, or if you customize applications for each employee and cannot manage all profiles at once, then a manual desktop pool may be a viable option.

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fabio1975
Commander
Commander

HI @yukiafronia 
I explained myself badly, I know very well the difference and what are the advantages and disadvantages of using automatic (instant clone) or manual pools.
I was telling @tedykgb  that if he wants I can explain in detail the difference and what are the disadvantages of using manual pools.

Fabio

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