eclipseqq11
Enthusiast
Enthusiast
‎06-27-2022 05:52 AM

How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

Hi, 

We have an issue when users log off their VDI, the machine will have the message" Instant Clone agent initialization state error (6) unknown failure".

We deployed a dedicated instant clone pool, the user can login at the first time, but if the user choose logoff, the machine will start to auto-refresh. After it, the issue will happen, can't repair via restart or recover the machine. 

I would like to ask if anyone can provide help to resolve the issue.

Many thanks

Horizon agent version:  7.13

App volume agent: 4.6.6

Windows Pool version: Windows 10 22h1 and Windows 7 Enterprise SP1 (Already installed all patches)

eclipseqq11_0-1656334326915.png

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eclipseqq11
Enthusiast
Enthusiast
‎06-29-2022 06:48 AM

Anyone could provide help?

Thank you

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vmmaj
Enthusiast
Enthusiast
‎09-21-2022 11:49 AM

Having same issue, ever get this fixed?

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jdlong87
Contributor
Contributor
‎12-06-2022 01:35 PM

I'm getting this same error too.  Testing Instant Clones now on Horizon 7.13.2, App Volumes 2203.  The machines will provision successfully, but sometimes after a user logs off, it throws this same error.

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Gokulkannan
Contributor
Contributor
‎12-07-2022 09:55 AM

Because of issue with cp-replica or compose not properly in desktop pool or might be storage issue.

 

Remove Error machine:

When we got type of error ,1. try to delete error machine from VC(delete from Disk). 2. try to delete error machines from ADAM database (from connection server).

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eclipseqq11
Enthusiast
Enthusiast
‎02-21-2023 05:33 AM

I have found the issue and resolved the problem.

I would like to share it, domain controller caused my issue. There are multi-domain controllers and sites in the environment. Few domain controllers have problems which caused the issue. I did a configuration to make the VDI link a healthy Domain Site to resolve the problem. 

View solution in original post

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jdlong87
Contributor
Contributor
‎02-21-2023 05:50 AM

What configuration changes did you make exactly?

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eclipseqq11
Enthusiast
Enthusiast
‎02-21-2023 05:59 AM

In connection server, edit the vdi to connect specific domain controllers via ADSI Edit.

In Domain controller, configurated the VDI IP range subnet to use a specific Domain Controller Group Sites.

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mosesgibdanui
Contributor
Contributor
‎02-22-2023 06:52 AM

Hi,

we have the same issue since 2 days. Could it be that this is a global issue from the Domain Controllers (e.g. last MS Patches)?

 

Thanks

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eclipseqq11
Enthusiast
Enthusiast
‎02-22-2023 07:34 AM

Hi,

Not sure, you could check a VDM log in the Virtual Desktop, and you will get more information.

Thank you

 

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jobrienmagna
Contributor
Contributor
‎05-16-2023 10:53 AM

The best part of all of this is that VMware claims that Instant Clones are the better product than the older linked clones.

So far I am not convinced.

This stuff is a nightmare.

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