NickTT
Enthusiast
Enthusiast
‎09-23-2022 11:15 AM

Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams

Is anyone using this GPO setting with any luck? No matter if I have this enabled, disabled, or not configured; when we use Teams with the built in laptop microphone and speakers we get bad echo. If I use something like the Jabra Speak 510 or a headset the audio is fine. I would love to be able to use the hardware already on the laptops.

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kli
VMware Employee
VMware Employee
‎09-28-2022 09:48 AM

Hi NickTT,

You can try decreasing the mic level in the client's sounds settings (edit properties of the mic device > Levels tab > adjust slider).

Also, do you hear the echo when using native Teams with the built in mic/speaker?

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NickTT
Enthusiast
Enthusiast
‎09-28-2022 09:50 AM

Native Teams on the laptop works fine.

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kli
VMware Employee
VMware Employee
‎12-09-2022 11:41 AM

Hi NickTT, you can try using mobile AEC. This can be configured in the "Enable software acoustic echo cancellation for Media Optimization for Microsoft Teams" GPO.  Enable AEC GPO, and uncheck "Use recommended AEC algorithm".  https://docs.vmware.com/en/VMware-Horizon/2209/horizon-remote-desktop-features/GUID-8557C3D7-4B08-4C...

Hope this helps!

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