Here are some errors I see prior

2022-09-02T13:02:15.761-04:00 ERROR (180C-200C) <WFE-03> [WaitForInternalTemplateAction] Internal Template Agent Customization Status: VM: vm-101453, Category: -1, Description: -1, Code: -1

2022-09-02T13:02:15.761-04:00 ERROR (180C-200C) <WFE-03> [WaitForInternalTemplateAction] Hit an error in waiting for internal template com.vmware.vdi.logger.Logger.error(Logger.java:96)

com.vmware.daas.cloneprep.common.CPAgentCustomizationException: Internal template vm-101453 customization failed. Error description not set by agent.

2022-09-02T13:02:15.762-04:00 WARN (180C-200C) <WFE-03> [Action] The VC Operation failed with error: com.vmware.daas.cloneprep.common.CPAgentCustomizationException: Internal template vm-101453 customization failed. Error description not set by agent.

2022-09-02T13:02:15.762-04:00 ERROR (180C-200C) <WFE-03> [Task] WaitForInternalTemplateAction of Task=[PrepareInternalTemplateTask:b8e13911-ed80-41a1-bf40-9b5aa0d327f1:1605], requestId=36384feb-2e6d-4678-a493-b025b910ec09 failed at index=5 with com.vmware.daas.cloneprep.common.CPAgentCustomizationException: Internal template vm-101453 customization failed. Error description not set by agent.

2022-09-02T13:02:15.762-04:00 DEBUG (180C-2184) <WFE-13> [Task] Skipping CreateSnapshotAction as Task=[PrepareInternalTemplateTask:b8e13911-ed80-41a1-bf40-9b5aa0d327f1:1605], requestId=36384feb-2e6d-4678-a493-b025b910ec09 has failed.

2022-09-02T13:02:15.763-04:00 INFO (180C-10E8) <WFE-20> [WorkflowEngine] Finished Task=[PrepareInternalTemplateTask:b8e13911-ed80-41a1-bf40-9b5aa0d327f1:1605], requestId=36384feb-2e6d-4678-a493-b025b910ec09. Task state: Failed

2022-09-02T13:02:15.763-04:00 ERROR (180C-04E0) <WFE-19> [Task] ExecuteMultipleTasksAction of Task=[PrimeInternalVmsTask:f0fea62f-f377-4307-bda7-90529b67acb0:1601], requestId=36384feb-2e6d-4678-a493-b025b910ec09 failed at index=2 with com.vmware.daas.cloneprep.common.CPAgentCustomizationException: Internal template vm-101453 customization failed. Error description not set by agent.

2022-09-02T13:02:15.766-04:00 DEBUG (180C-1CBC4) <PendingOperation-vm-93593:snapshot-101451-SchedulePushImage> [NgvcHelper] Progress report update for 36384feb-2e6d-4678-a493-b025b910ec09 : version=37 : FAILED : 18%