Hi, 

We have an issue when users log off their VDI, the machine will have the message" Instant Clone agent initialization state error (6) unknown failure".

We deployed a dedicated instant clone pool, the user can login at the first time, but if the user choose logoff, the machine will start to auto-refresh. After it, the issue will happen, can't repair via restart or recover the machine. 

I would like to ask if anyone can provide help to resolve the issue.

Many thanks

Horizon agent version:  7.13

App volume agent: 4.6.6

Windows Pool version: Windows 10 22h1 and Windows 7 Enterprise SP1 (Already installed all patches)