terhand
Contributor
Contributor
‎12-19-2021 11:43 AM

Horizon 8 2111 upgrade after Administrator Page Blank Screen

Hi,

I upgraded from Horizon 8 2012 to Horizon 8 2111. When I click on the application, Horizon Administrator Page opens as Blank Screen.

Ekran görüntüsü 2021-12-19 221602.png

Address bar " https://127.0.0.1/admin/#/login " When I changed it to , the page opened.

Ekran görüntüsü 2021-12-19 221523.png

I found a resource that didn't work.

I cleaned the browser cache and the problem was not solved.

Any suggestions? Thanks

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siroborito
Contributor
Contributor
‎12-21-2021 12:07 PM

I have the same issue, luckily I took a snapshot ahead of time.  I can logon with the loopback address too but can't connect to any desktops.  I had to revert it back to 2106.

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Topstep1
Enthusiast
Enthusiast
‎12-21-2021 03:16 PM

Wow! I thought it was just me. Same problem here. Except, I did a CLEAN install on Windows Server 2022. I just don' t get the login Screen. I tried Google Chrome and Firefox but getting the login to appear is pretty much hit or miss. 

 

I thought it was ADLDS so I uninstalled that also, but got the same result.

 

 

Just tried to externally login (different network machine and this time I got the login screen. I don't know.

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sjesse
Leadership
Leadership
‎12-21-2021 03:30 PM

The locked.properties file is the most common issue, its what is described in the initial link, how are you connecting to the connection server? Directly or through a loadbalancer? If its through a loadbalanced adress makes sure balancedHost is configured in locked.properties

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Bargers
Contributor
Contributor
‎12-21-2021 08:10 PM

I have a simple setup with only VMware Horizon Connection Servers to upgrade, so I don’t have multiple products and solutions to worry about as far as interoperability and order of operations.

MyLowesLife

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Topstep1
Enthusiast
Enthusiast
‎12-22-2021 03:19 AM

For me this first happened during the first attempt to connect to the CS using the localhost link on the Desktop. I also have a UAG 2111 installed but again, this was a fresh install, that would have needed to to be configured for the UAG.

/

I guess the question is what is responsible for presenting/calling that login box, on top of the Background.

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stout1
Contributor
Contributor
‎12-26-2021 10:33 PM

I am having the same issue on 2111. Were you able to figure it out?

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Topstep1
Enthusiast
Enthusiast
‎12-27-2021 08:18 AM

Sorry. No.

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EdBrenton
Contributor
Contributor
‎01-19-2022 03:55 AM

We had the same exact issue after upgrading our connection servers to 2111.

With the help of VMWare technical support we were able to get things working by doing the following 2 things.

  1. Add these two lines to the file c:\Program Files\VMWare\VMWare View\Server\sslgateway\conf\locked.properties
    1. checkOrigin=false
    2. enableCORS=false
  2. Use 127.0.0.1 instead of localhost in the URL.
    1. The updates that patch the Apache Log4j vulnerability apparently prevents the use of localhost
    2. Example: https://127.0.0.1/admin
    3. The FQDN should work as well (https://myConnectionServer.domain.com/admin)

Hope this helps.

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