Teams Presence in Outlook

rkashayap · ‎08-06-2021

Hello Folks,

I am stuck into a situation. Teams presence not visible in Outlook. Issue started after we removed Skype for Business. This thing works fine in persistent VDI but non-persistent is real pain at this point of time. Below is details:

-Horizon View 7.13

-UEM 9.6

-Automated Floating Assignments Instant Clones

-Skype 2016

-Teams Machine Wide Installer. Tried with ALLUSERS and ALLUSER both MSI Installs

-Office 2016 Standard

I have tried almost every article available on MS portals. Looking forward for some effective solution.

rkashayap · ‎08-08-2021

No response yet

rkashayap · ‎08-09-2021

Looking for someone to respond atleast.

Mickeybyte · ‎08-09-2021

Hi @rkashayap

First of all, please be aware that this community is not an official support channel of VMware. All people on this community are volunteers, who sacrifice their free time to help other people. If you need urgent support, you have to contact VMware through the available support channels.

Concerning your problem, please check Microsoft Teams Optimization with VMware Horizon | VMware on TechZone to be sure you took the correct steps. Also be aware that the Teams Outlook Add-in won't show up in Outlook after Teams has been started once before you run Outlook.

I suggest you remove the Teams Setup on the master image and reinstall it to see if this solves your problem. You need to use BOTH switches (ALLUSERS and ALLUSER) on the MSI install to make it work correctly on VDI!

msiexec /i "path_to_msi" ALLUSER=1 ALLUSERS=1

Regards,
Mickeybyte (ITPro blog)

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bjohn · ‎02-01-2023

@rkashayap Were you able to resolve this?