TomH201110141
Enthusiast
Enthusiast
‎07-09-2021 06:53 AM

Updating UAG - errorcode - 404

Using the built-in "Appliance Updates Settings" from our UAG 20.09 results in an error in the log-file:

07/09 13:24:30,623 Applying any package updates available
Package update with url + https://packages.vmware.com/uag/20.09/updates.json + failed as server returned errorcode - 404

And it's true: if you try to curl https://packages.vmware.com/uag/20.09/updates.json ... the file does not exists.

I use the default update-URLs:

OS Updates: https://packages.vmware.com/photon

Appliance Updates: https://packages.vmware.com/uag

Are there any other update-URLs?

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TomH201110141
Enthusiast
Enthusiast
‎07-13-2021 05:01 AM

Does no one uses this option or did never try this someone before?

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mattbrown801
Contributor
Contributor
‎11-16-2021 10:43 AM

I would like to use it too - but experienced the same problem with 404 errors

It would be really useful if this feature worked, having to redeploy for minor updates is problematic when you are managing a number of UAGs for different clients.

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vmmaj
Enthusiast
Enthusiast
‎05-11-2022 06:24 AM

bumping this up as I am experiencing the same issues. 

I'll add that i have been able to open the links in a browser and do see some files but not the files that the updater is looking for.

I have opened a case with VMWare but no response yet 

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hkraaijeveld
Contributor
Contributor
‎05-30-2022 05:47 AM

The update mechanism you found in the GUI is only for authorized OS updates within the same version. These hardly ever come out. As the manual says:

Occasionally, VMware might authorize the update of one or more OS packages to rectify a critical vulnerability that affects a specific version of Unified Access Gateway and for which no viable workaround is available.

The only way to update to a new version of the UAG is to export the current configuration, deploy a new version of the appliance and import the saved configuration.

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