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Microsoft Teams - VMware Optimized- Intel Smart Sound - We're sorry-we've run into an issue
Hi,
I am currently testing out the VMWARE TEAMS OPTIMIZATION.
Horizon View Client (with Teams Optimization enabled) : 8.0.0 (2006)
Horizon View Infrastructure : 8.0.0 (2006)
Horizon View Agent : 8.0.0 (2006)
Connecting from : Lenovo Yoga X1 (2020 model)
Several of my users have an issue where they can't use Microsoft Teams from their Horizon View Virtual Desktops for meetings.
After several tests, I have realized that if the Intel Smart Sound Technology (Intel SST - The "onboard microphone") is chosen as Microphone, the Meeting Connection does not establish.
"We're sorry-we've run into an issue"
However, if I plug in a headset either in the 3.5mm jack or USB port and use this device as Microphone, it works just fine.
Has anyone ever encountered this issue?
Thanks,