kzakoski
Contributor
Contributor
‎08-14-2020 10:28 AM

Cannot uninstall VMware Horizon Client missing .msi

Author : jacquiew

URL : http:////docs.vmware.com/en/VMware-Horizon-Client-for-Windows-10-UWP/5.1/horizon-client-windows-10uw...

Topic Name : Uninstall the VMware Horizon Client App

Publication Name : VMware Horizon Client for Windows 10 UWP User Guide

Product/Version : VMware Horizon Client for Windows 10 UWP/5.1

Question :

I'm trying to uninstall version 4.1 Horizon Client on Win 10 machine, but .msi file is missing.  How do I uninstall the app manually so I can upgrade to 5.4.3 version?

Reply
Lalegre
Virtuoso
Virtuoso
‎08-14-2020 11:00 AM

Hey kzakoski,

What if you download the Horizon Client 4.1 and run the repair option and then try the uninstall again.

Reply
0 Kudos
kzakoski
Contributor
Contributor
‎08-14-2020 11:36 AM

Lalegre,

4.1 didn't have a repair option, but it did have an option to clear the registry info which allowed me to reinstall 4.1.  After reinstalling, I was able to successfully uninstall it and install the updated version. 

Appreciate the help.

Reply
Shreyskar
VMware Employee
VMware Employee
‎08-14-2020 02:17 PM

Can you try uninstalling it using Microsoft fixit utility as below?

https://support.microsoft.com/en-in/help/17588/windows-fix-problems-that-block-programs-being-instal...

Also since you are running horizon client for UWP, please read Retiring Horizon Client for UWP

Reply
0 Kudos