Does the user currently have a older version of the View Client or Horizon Client installed? Any other VMware products installed?

Hello,

No other VMware products installed.

Thanks

Annie

Hello,

I am going to have the end user try this. Thank you so much for looking at the log files. Will update this when he tries it.

Thanks!

Hello,

Thank you so much. The client tried your first suggestion and it worked!

THANK YOU!!!!!!!!

You're welcome. Glad it worked!

Thanks it got worked.

Thanks ....By unchecking the html option in custom installation...Successfully installed VM WARE HORIZON CLIENT 5.1.0.

I have a similar issue, the client will not install on windows 10 home x64.  I tried un-checking HTML5 didn't work.

attached is the log from the install.

Please help

Thanks.

I've been working on this for several sessions with the person having the issue

we found out that it was due to AOL Tech Fortress (a malware blocker).

AOL Tech Fortress for AOL Members: Help Stop Computer Threats

I guess it was flagging the install as malware attemp.t

Going to settings remove program, and picking uninstall AOL Fortress  allowed the

horizon client to install with no issues.

I've never seen this before... was interesting, but glad its solved, version 5.10 is now working

I am also facing issue in installation, below are the logs.

Anyone please help me.

Hello,

I'm trying to install VMware-Horizon-Client-5.4.2 in my Windows 10 Home, but it fails and the Event Viewer is showing the below error. Any help to resolve this will help me a lot. Thanks!

Log Name:      System

Source:        Service Control Manager

Date:          16-04-2020 04:39:44 AM

Event ID:      7030

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Description:

The VMware Horizon Client service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7030</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2020-04-16T09:39:44.702421800Z" />

    <EventRecordID>6671</EventRecordID>

    <Correlation />

    <Execution ProcessID="912" ThreadID="338480" />

    <Channel>System</Channel>

        <Security />

  </System>

  <EventData>

    <Data Name="param1">VMware Horizon Client</Data>

  </EventData>

</Event>

Hi iAmDinesh

Please try installing agent silently using below command:

VMware-Horizon-Client-y.y.y-xxxxxx.exe /s /v"/qn ADDLOCAL=ALL

Let me know if this works or not.

Wow!!! That worked like a charm. Thank you Shreyskar Srivastava!!

Hi iAmDinesh

Glad to hear that.

Would appreciate if you can mark the reply as helpful.

Hi,

Both of the proposed solutions are not working for me - Win10 Pro.

Regards,

Yordan

Getting error as per attached log. not able to install anyway.