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Fixitup77,
Are you sure the policy is being applied? It's possible the settings are configured in more than one GPO and is getting overwritten by another policy. I set our to 640x480 and it's working just fine. Double check your GPO Policy order on the OU and make sure the one with your settings is on top. Also run RSOP.MSC on your machine to make sure it's applied. The Policy is under"VMware View Agent Configuration/View RTAV Configuration/View RTAV Webcam Settings" for those that haven't found it yet.
You will also want to look at:
"VMware View Agent Configuration/VMware HTML5 Features/VMware WebRTC Redirection Features" and Enable Media Optimization for Microsoft Teams.
The other thing is to check your agent install string and that RTAV was even enabled. This is the install string I am using with the new 2006 agent...
VMware-Horizon-Agent-x86_64-8.0.0-16530789.exe /s /norestart /v"/qn REBOOT=ReallySuppress VDM_VC_MANAGED_AGENT=1 RDP_CHOICE=1 INSTALL_VDISPLAY_DRIVER=1 ADDLOCAL=Core,USB,RDSH3D,NGVC,VmwVaudio,VmVideo,RTAV,ClientDriveRedirection,SerialPortRedirection,ScannerRedirection,GEOREDIR,SmartCard,TSMMR,VMWMediaProviderProxy,PerfTracker,PrintRedir,PSG,HelpDesk"
Note the RTAV in the feature list.
We have defaulted all our systems to BLAST. We defined the Pools to BLAST and don't give people the option to change it. It's helped with our AV\Meeting apps but I am still struggling on other aspects.
You can see my post HERE
Also note that we stopped using the Zero Clients are went with Dell Micros as TCs. So my environment might behave a little different from yours.