Hi all

On a scenario i have,

Horizon is working perfect with UAG for internal network users, which aren't going through F5.

issue is for external clients, going through F5 and then to UAG.

Those external users are able to get horizon catalog (which means the connection to view server is fine) so this is leaving us with the connection from F5 and UAG to the VM's them selfs.

We inspect the F5 with F5 vendor guys and we observe following :

ov 11 09:58:25 F5ApmTlv debug tmm3[20058]: 019cffff:7: /Common/VMwareViewClient_AP_copy-07-05-2018:Common:c16bb787: RD: [S] 192.x.x.x.443 i 192..x.x.x.3338: server-side connection was reset, reason: Flow expired (sweeper) Nov 11 09:58:25 F5ApmTlv debug vdi[16377]: 019cffff:7: /Common/VMwareViewClient_AP_copy-07-05-2018:Common:c16bb787: {f8.C} TMEVT_CLOSE Nov 11 09:58:25 F5ApmTlv debug vdi[16377]: 019cffff:7: /Common/VMwareViewClient_AP_copy-07-05-2018:Common:c16bb787: {f8.C} -> ~D Nov 11 09:58:25 F5ApmTlv debug vdi[16377]: 019cffff:7: /Common/VMwareViewClient_AP_copy-07-05-2018:Common:c16bb787: {f8.C} BHL_OnDispose Nov 11 09:58:26 F5ApmTlv debug tmm1[20058]: 019cffff:7: /Common/VMwareViewClient_AP_copy-07-05-2018:Common:c16bb787: RD: [S] 192.x.x.x.443 i 192.x.x.x.50121: server-side connection was reset, reason: Flow expired (sweeper)״

All ports and pre-requisites are validated in-place including special configurations and iRules for F5.

We cant yet understand the root cause for this and to pin point there the issue is coming from.

Any ideas ?

Thank you.