- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
View agent not able to communicate to connection server ! Everything looks perfect :(
I am managing a view env. 6.1.1 build-2769403 , all linked clones floating desktops. After deploying a pool I see that desktops are not getting in available state , instead all the giving error
Apr 5, 2017 10:31:18 AM CST: No network communication between the View Agent and Connection Server. Please verify that the virtual desktop can ping the Connection Server via the FQDN.
Pairing state:In pairing...
Configured by:connectionS1.doamin.com connectionS2.doamin.com
Attempted theft by:
This error is common for all the linked clones from different pools , the view agent version is 6.1.1 To check further I did below steps:
1. Reinstalled vmtools and agent on master image , recomposed - same error.
2. Logged in to one of the linked clones from vcenter to check the connectivity , successfully able to ping and resolve both connection servers , telnet to 4001 JMS also works fine.
3. Followed vmware kb article 2007319 , installed the MS hotfix - still the same problem.
4. checked VMD agent logs , couldn't see anything relevant.
Finally I tried to install a different version of view agent , I installed agent 5.3.0 and to my surprise it works. I do not want to downgrade the agent version since it will be against compliance but still struggling to make it work with agent 6.1.1.. Does anyone has any leads what I might be missing to check ? I could really use some help !