h3nkY
VMware Employee
VMware Employee

I guess there is "something" made View agent didn't respond to connection server when "session start" message came. If connection doesn't receive the respond from agent, then connection will try to assign another VM to requested user. The cause may be vary and you need to see agent logs of problematic VM (VM which previously user logged in) and connection server logs.

I suggest you to raise support ticket with your support channel.

Thanks.

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