okay, so this is what I tried. I removed snapshot from parent machine, I created local user (non administrative account), then ran sysprep on that parent vm. When it came up, I logged in as the non admin user and I did not receive this message about needing to install the SCSI driver.

I then took a snapshot of the parent, created a new linked clone pool, this time using sysprep. Once completed, I logged in using an entitled user and again got the message about needing to install the driver.

Also, if I create an automated pool using full virtual machines and select sysprep customization, i do not have the same problem. Its only with linked-clones. Maybe I should have configured it to use IDE instead of SCSI afterall

I don't get what I'm missing here.

any help would be appreciated.

Mike