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Thanks both of you for the continues assistance.
I will try your suggestions and see if it helps or not and post the results.
I also found some posts on the Teradici KB that references the absolute need for a hardware VPN for external access with zero clients. I'm hoping they follow up on my questions around that. If a hardware VPN is required, then trying to give zero client portals remote access to a large client base from their homes will probably not be the right configuration.
-dmurph