markbenson
VMware Employee
VMware Employee

Is this going through a load balancer? It's possible that the tunnel connection is getting routed to a different Connection Server.

If your Load balancer doesn't ensure that subsequent connections from the same View Cient go to the same server, then you should use specific Connection Server hostname references in your External URL.

e.g. if you have view.mydomain.local as a load balanced alias and view-cs1.mydomain.local, view-cs2.mydomain.local and view-cs3.mydomain.local as the hostnames of your 3 Connection Servers then set each External URL to be the appropriate hostname (e.g. view-cs1.mydomain.local) to ensure the tunnel connection gets to the same Connection Server and your load balancer doesn't misroute it.

If this is all on an internal network, then you don't need to use the tunnel and you can disable this option so that RDP, USB redirect etc. goes directly to the desktop.

The External URL and PCoIP External URL are only needed for remote access. Also refer to http://communities.vmware.com/docs/DOC-14974 if this is a remote access setup. It describes the use of External URL and PCoIP External URL.

Mark

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