alwynstrydom
Contributor
Contributor

Hallo

1. The task that is indicated as using all or most of the CPU resources is IE

2. Yes, McAfee. Latest version of EPO and antivirus is installed not sure if mail scanning is enabled

3. The OST's are located on the same server as the one being used for OWA access

4. Not sure but will get back to you on that one.

Funny thing thou. The client went ahead and purchased the licensing for VMware View etc. Installed and setup the latest version of VDI 3.1.2 Issue still persists. We then tested it from a Wyse V10 terminal with the Wyse OS on it and this seems to work without any problems.

Just a "quick" update on the tests done thus far on their soon to be production environment:

Installed components versions:

  • ESX 3.5 Update4

  • Virtual Centre 2.5 Update5 (Problem was relavant on update 4 as well)

  • VMware View client 3.1.2

  • VMware View agent 3.1.2

  • VMware Connection broker server version 3.1.2

  • VMware View Composer agent 1.1.0-161885

Connections used in testing:

  • VMware View client 3.1.2 with offline files

  • VMware View client 3.1.2

  • VMware View webpage

  • Microsoft RDP

  • Virtual Centre console session

  • Wyse terminal

Versions of IE tested on (Note that Firefox etc are not an option due to GPO's that needs to be applied):

  • IE6

  • IE7

  • IE8 is not supported on most of their applications

Versions of Microsoft OS that was used in testing:

  • Windows XP SP3

  • Windows Vista Business SP2

  • Windows 7 Ultimate

Steps done in testing:

  • Loaded a new vanilla OS onto a business standard desktop. (Windows XP SP3 with IE7)

  • McAfee and Safend was loaded as per GPO

  • Removed all traces of Safend and McAfee

  • Installed VMware View 3.1.2 client

  • Used Wyse C10 with Wyse OS

Findings:

When connecting to the VDI environment, non-persistent or persistent pool, via the 3.1.2 client on a vanilla Windows XP SP3 desktop or from the VMware View webpage, the CPU usage shoots up to 100% utilization after +-20sec in OWA. When connecting to the exact same VM from either a separate MS RDP session or VMware Virtual Centre console to the VM, OWA works perfectly fine for any period of time. When using the Wyse C10 terminal, any given session also works perfectly fine.

All other applications and functions of the VMware View environment works without any issues

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