pbarrett1
Contributor
Contributor

Hi All,

Over the past week VMware and Teradici have worked together to come up with a work around for the artifacts showing when display is rotated 90 degrees clockwise. Please follow the steps below, we have tested this in our lab and if has resolved the issue.

  1. Connect via RDP or use VSphere Web Console. Check in Device Manager if Display Adapters has VMWare SVGA. If it does, disable VMWare SVGA
  2. Create the registry value HKEY_LOCAL_MACHINE\SOFTWARE\Teradici\PCoIP\pcoip_admin\pcoip.disable_svga_async_capture=dword:00000001
  3. Connect to a session and test 90deg clockwise rotated display

At the present time this is the only work around we have.

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