david_and
Contributor
Contributor

Linux client: TUNNEL RESET: Error: Client disconnected due to lack of activity.

Hello,

I am getting the following errors while using the Horizon client for Linux Ubuntu (VMware-Horizon-Client-2103-8.2.0-17742757.x64.bundle). I have tried different versions but the error keeps popping up (several times per day) forcing me to shut down the client completely and starting it again. The session basically freezes and in the logs I can see the following:

2021-06-03 12:45:21.111+02:00: vmware-view 4768| CdkRpc_HandleResponsesAsync: Handle Response with rpc call id: 12.
2021-06-03 12:45:21.111+02:00: vmware-view 4768| Got a response to request 12.
2021-06-03 12:51:41.164+02:00: vmware-view 4768| CdkTunnelClient_DisconnectCb: TUNNEL RESET: Error: Client disconnected due to lack of activity.
2021-06-03 12:51:41.165+02:00: vmware-view 4768| CdkTunnelClient_Connect: Connecting to tunnel server 'myserver.goes.here:443' over HTTPS.
2021-06-03 12:51:41.270+02:00: vmware-view 4768| CdkTunnelClient_HandleHttpError: Received Http error:
HTTP/1.1 404 Not Found
Date: Thu, 03 Jun 2021 10:51:41 GMT
Content-Length: 1934
Content-Type: text/html
Strict-Transport-Security: max-age=31536000
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src 'self';font-src 'self' data:;script-src 'self' 'unsafe-inline' 'unsafe-eval' data:;style-src 'self' 'unsafe-inline';img-src 'self' blob: data:
X-Frame-Options: SAMEORIGIN
Connection: close


2021-06-03 12:51:41.272+02:00: vmware-view 4768| CdkTunnelClient_HandleHttpError: Received Http error:
HTTP/1.1 404 Not Found
Date: Thu, 03 Jun 2021 10:51:41 GMT
Content-Length: 1934
Content-Type: text/html
Strict-Transport-Security: max-age=31536000
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src 'self';font-src 'self' data:;script-src 'self' 'unsafe-inline' 'unsafe-eval' data:;style-src 'self' 'unsafe-inline';img-src 'self' blob: data:
X-Frame-Options: SAMEORIGIN
Connection: close

<html>
<head>
<title>VMware Unified Access Gateway</title>
<link rel=stylesheet href="/error/base.css" type="text/css" />
</head>
<body leftmargin="0" rightmargin="0" topmargin="0" marginwidth="0"
marginheight="0">

<script language="JavaScript">
function toggleError()
{
var errorElement = document.getElementById('errorDetails');
if (errorElement && errorElement.style.display == 'none')
{
errorElement.style.display="block";
}
else
{
errorElement.style.display="none";
}
}

function escapeHTML (str)
{
var div = document.createElement('div');
var text = document.createTextNode(str);
div.appendChild(text);
return div.innerHTML;
}
</script>

<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tr style="height: 62px; background-color: #000000;">
<td style="width: 50%; vertical-align: top; text-align: left;" background="/error/1x62_gradient.png">
<img src="/error/343x62_vmware_banner.png" /></td>
<td style="width: 100%; vertical-align: top; text-align: right;" background="/error/1x62_gradient.png"/>
<img src="/error/99x62_vmware.png" /></td>
</tr>

</table>

<div class="content">
<h2>Error: Not Found</h2>
<div class="explain">
<p>
The page you requested <script language="JavaScript">document.write('(' + escapeHTML(location.href) + ') ');</script> is not available.
<script language="JavaScript">
var url = escapeHTML(location.href);
if (url.indexOf("http:") == 0 && 404 == "404") {
document.write(" Try HTTPS instead.");
}
</script>
</p>
<p><a href="#" onclick="toggleError()">Show Details</a></p>
<p>
<textarea
rows="20" cols="80" readonly="true" id="errorDetails"
style="display:none">
Error code: 404
</textarea>
</p>
</div>
</div>

</body>
</html>

 

 

Anybody else experiencing this problem? The horizon server version  is 7.0.9-13956742 and I am running the latest Ubuntu release.

 

Thank you


David

Reply
0 Kudos