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I had exactly the same problem after I upgraded to Fusion 4...not able to access the shared folders. I did several things and afterwards the problem was resolved. First, since I had upgraded the virtual machine, I deleted my older snapshots and reclaimed the space on the virtual machine. I turned off the shared folders. I then uninstalled the VMware Tools and then reinstalled them. Then I turned the shared folders back on. Now, it works as well as it used to.