Fusion Player V13 and OSX 10.15

mickymazda · ‎11-08-2023

Ive registered for and got the free licence for the latest Fusion Player - Version 13. However my iMac is on OSX 10.15 which only suppoerts Player V12. Ive downloaded V12 and installed it OK - but it's asking for the licence key and wont accept the one I got for V13. How can I obtain or swap my V13 licence for a V12 one. I understand that V12 had the free licencing option

Technogeezer · ‎11-09-2023

The last version of Fusion 12 (12.2.5) would accept a Fusion 13 license key. Unfortunately that version won't run on Catalina. To run on Catalina you need 12.1.x which does not accept the Fusion 13 license.

If you have a paid Fusion Pro 13 or Player 13 license, you can log into your VMware account and downgrade it at the Customer Connect licensing portal.

However, a personal use license can't be downgraded. You'll need to use the following site to register for a Fusion 12 personal use license (it's not the same as the site you used to register for the Fusion 13 personal use license):

https://customerconnect.vmware.com/en/evalcenter?p=fusion-player-personal

- Paul (Technogeezer)
Editor of the Unofficial Fusion Companion Guides