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Must isolate thinapp from OS to prevent Outlook conflict
I am trying to thinapp EAM which is a purchase requisition software that ties into our ERP software called QAD. It has it's own built in mail program that appears to be Outlook 2000 to let users know when their reqs have been approved, etc. The application runs great after being thin apped however, any user who's workstation has Outlook installed locally can not use the built in Mail client of EAM because it appears to be conflicting. I get a bunch of DLL errors when it tries to bring the mail part up in EAM. I have tried write copy and merged isolation modes. I tried doing Full by modifying the Package.ini file at the root of the capture directory and that did not seem to work. I found the folder where I think the mail program lives in the caputure and modified the package/attribute files there also. Any thoughts? How do you truely do full isolation mode as I didn't find the documentation / KB articles that helpful. If Full isolation won't help, please advise what you think I can do. Thanks!
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Anyone out there with the same type of problem? I need to fix this ASAP!
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Can you, please, specify how that built in mail program (you assume Outlook 2k) accesses e-mails? Does it read some pst file or it accesses Exchange server traditional way?
If it opens some kind of files, I thinking about bat file association in your OS. Can you, please, specify more your problem with DLL errors?
Thank you,
Ondrej Zilinec - Cievo
...Good question is half of the answer...
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I found out why it is happening. There are some .ocx files that are registered with the "regsrv32" command that don't appear to be working correctly when running the thinapp. This is why the mail part doesn't work. Outlook isn't the problem as I previously thought. I copied the folder which contain these files (C:/eamcli) to the pc which i was testing the thinapp on and it worked. How can i fix this? I tried all different types of isolation modes in the attributes file for this folder to no avail.
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Are those .ocx files also in ThinApp package?
Ondrej Zilinec - Cievo
...Good question is half of the answer...
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Yes, they do show up in the /captures/EAM/%drive_C% folder. When you run the thinapp it acts like it can't find these files though and that is why if I copy eamcli folder to the c drive of the test client it works?