effaness
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Contributor

the problems appear with some machine for the version without SP 1 or 2.

this problems exist because the windows installer search few registry key in the local machine. These key correspond of C++ runtime. but it's not install on the capture machine. I think that it is because I have VMware tools or View Agent installed on the capture machine, or maybe it's Thinapp...

but this is resolv with installation of Visual C++ 2005 Redistributable Package (add in the wsus server Smiley Wink )

I have not had time to test SP2, but maybe a complete installation of C++ package resolv also the probleme. or maybe the version 2008...

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