TobyFruthParson
Enthusiast
Enthusiast

You are definitely trying everything, which is much appreciated.

As for a shortened installation path on the root of C:\, a more specific recommendation would be to ensure that the root folder is no more than 8 characters in length.

Rather than C:\ADOBECS55, which is a 9 character path, I would suggest C:\ACS55, or anything that stays within the gold old 8.3 naming convention.  I don't know that it will make any difference in your case.

How about this:  can you remove VMware tools and Visual C++ 2008 from your capture machine?  I had a situation recently with a package that was exhibiting strange behavior on one of our servers.  Turns out the server did not have the Visual C++ runtime.  I created a snapshot on the capture VM that I can go to whenever I need to capture the Visual C++ 2005 and 2008 runtimes.  Maybe you could give this a try.  I believe some of the Adobe products are expecting one of those runtimes to be present.

I hope they'll let me do a capture of CS 5.5 soon.  Alas, all I have an opportunity to package is CS 5, and it's working for us.  Go figure.

Toby Fruth, Sr. Specialist, The Parsons Corporation