There is in shortcuts

ok, thanks.

Hi,
I found the document, but I could not see it on Orchestrator either.

Diagnostic Bundles for Edges
https://docs.vmware.com/en/VMware-SD-WAN/5.2/VMware-SD-WAN-Administration-Guide/GUID-82F8692E-839D-4...

I think you should contact VMware support.

You can get the diagnostic bundle in other ways.
If you allow access to the local UI from the Edge firewall settings, you would be able to get the diagnostic bundle from local, but VMware KB does not recommend this.

These materials might be helpful.

Configure Edge Access
https://docs.vmware.com/en/VMware-SD-WAN/5.1/VMware-SD-WAN-Administration-Guide/GUID-63895B33-A4D3-4...

Configure Profile Firewall
https://docs.vmware.com/en/VMware-SD-WAN/5.2/VMware-SD-WAN-Administration-Guide/GUID-950E1A6F-70CD-4...

How to generate a VMware SD-WAN™ Edge diagnostic bundle via Local Web UI (77248)
https://kb.vmware.com/s/article/77248

Local Web User Interface Access of the VMware SD-WAN Edge by VeloCloud is disabled by default (55009)
https://kb.vmware.com/s/article/55009

Local user is unable to access the Local Web UI of the VMware SD-WAN by VeloCloud Edge (2740819)
https://kb.vmware.com/s/article/2740819

Enterprise users do not have access to view the bundle however they can generate the diagnostic bundle using the shortcut keys.

Partner and Operator users have access to download the bundles. 

If the "Superuser" role is at the enterprise level, then this is expected.