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Web Client remote console NULL
I am having a user with an issue where they are able to connect to vcenter and the VM console in the legacy vsphere client, but when connecting to the remote console via the web client the web client pops up a null message. We are at vcenter 5.5 update 1 build 16223101. Not sure where to even look on this one. if you press the ok button the remote console just spins until a timeout occurs.
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Is the same user able to connect from another machine/browser?
Regards
Girish
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How the user are accessing the VM ? Copy and paste the VM URL or browsing in the inventory ?
Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto
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The users are on a terminal server in our datacenter. They have a link on the desktop that connect them to vcenter that is the same for all users. Once there the web client is able to connect and manage all the VM as in the legacy client. Only when some users open the console do they get this error. I also have found another users that can connect via the legacy client but the open console option is greyed out for them. So this appears to be a per user issue on our terminal servers. I plan on going back and reinstalling the web client integration plug-in and checking the browsers security settings on the terminal server for the effected users.
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Hi ephillips3,
I have the same issue and have contacted VMware Support, it is a known error and will be fixed in a release in August.
This is the knowledge base article kb.vmware.com/kb/2079169