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"The console has been disconnected" when using web console to connect to VM's (VCSA 6.7.0.11727113)
Periodically we get the following message when connecting to VM consoles through the web console:
The console has been disconnected.
Close this windows and re-launch the console to reconnect.
- We can close the window, restart the browser, flush the cache in the browser, etc. Doesn't matter.
- Even when web console fails VMRC works.
- We CAN connect through web console to those VMs if we go directly to the ESX hosts. So I know it's a VCSA issue.
- If I do a "service-control --stop --all" then a "service-control --start --all" the web console works again. So, again, I know the issue is with VCSA.
- I can duplicate this across multiple VCSA servers in multiple environments. This is not an isolated problem.
I have 4 questions:
1. Why is this happening and is there anything I can do to avoid it?
2. If I have to restart services, which specific service(s) could I restart versus restarting them all?
3. If I have to restart services, can I set up a cron job?
4. If I set up a cron job will it be persistent across reboots or will VCSA wipe it away?
Thank you