DRAGONKZ
Enthusiast
Enthusiast

I've gone through the "VMware-vum-server-log4cpp" log file and can see the entries below for my servers during the scan process

'SingleVMHardwareScanTask.SingleVMHardwareScanTask{417}' 140443735303936 ERROR]  [singleVMHardwareScanTask, 365] VDB error while saving compliance state "ODBC error: (23503) - ERROR: insert or update on table "vci_vmhw_scanresults" violates foreign key constraint "fk_vci_sres_ref_versions"; Error while executing the query" is returned when executing SQL statement "UPDATE VCI_VMHW_SCANRESULTS SET additional_details = ?, host_vmhw_id = ?, scanh_id = ?, target_uid = ?, target_vmhw_id = ? WHERE target_uid = ?"

'SingleVMHardwareScanTask.SingleVMHardwareScanTask{417}' 140443735303936 ERROR]  [singleVMHardwareScanTask, 432] Scanning error for VM xxxxxxx(vm-34): Error while scanning: VDB error while saving compliance state "ODBC error: (23503) - ERROR: insert or update on table "vci_vmhw_scanresults" violates foreign key constraint "fk_vci_sres_ref_versions"; Error while executing the query" is returned when executing SQL statement "UPDATE VCI_VMHW_SCANRESULTS SET additional_details = ?, host_vmhw_id = ?, scanh_id = ?, target_uid = ?, target_vmhw_id = ? WHERE target_uid = ?"

I can also see entries showing that the host recommended version is 14 (which matches what VUM is showing), but is "wrong" as my cluster/server config is set to use version 15.

'SingleVMHardwareScanTask.SingleVMHardwareScanTask{420}' 140443733174016 INFO]  [singleVMHardwareScanTask, 403] Host recomended version is 14

Anyone with the same issue and a support contract able to log a support ticket to investigate? Smiley Happy

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