Zippyh
Enthusiast
Enthusiast

vCenter Server Appliance - VMware tools not running

Hey all

I have recently upgraded the UPS PowerChute version from 4.0 to 4.2.

When going through setup it asks if my vCenter is located on a VM, as there is a VM with "VMware vCenter Server Appliance" I tick: Yes.

Going through the setup I can finish it, but with one error.

"PowerChute cannot locate the vCenter Server VM in the Inventory."

Apparently this happens when the VMware Tools are not running on the VMware vCenter Server Appliance.

And yes, they don't seem to be running. What I see is the following:

VMware vCenter Server Appliance

Guest OS: Other 3.x or later (64-bit)

Comp: ESXi 5.5 and later (VM version 10)

VMware Tools: Not running, version 10277 (Guest Managed)

If you right click the VM with vCenter, under Guest OS it does say "Install VMware Tools..."

When I do this and go via the Monitor the only thing it shows me is:

"VMware vCenter Server Appliance 6.5.0.14000

Type: vCenter Server with an embedded Platform Services Controller

photon-machine login:

Can anyone point me in the direction to fixing the fact that the tools aren't running, or is there something wrong with my vCenter?

Thanks in advance

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