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RE: A general system error occurred: Cannot get user info
Just ran into the same issue. Corrected it by logging into the appliance web management console (https://[vceneterIP]:5480 in my case), logged in with local account (root) and re-entered domain and credentials on vCenter Server>Authentication screen. Rebooted just to be sure and working fine now. I've also created a new account specific for vCenter to use, so I took the oppotunity to change from a frequently used login domain admin account to the new account, both worked after re-applying the AD settings. All of this was after it broke after applying the build update to 5.1.0.10000 Build 1065184.
For what it's worth...