burgerking68
Enthusiast
Enthusiast
‎09-29-2022 07:11 AM

This action is not allowed

Hello, after I packaged the Acrobat DC I always get the error message from AppVolume when I start it:

"This action is not allowed for the application 'Adobe Acrobat DC'. Please contact your administrator."

Can someone help me to localize this error.

Thanks!


VMWare 8.4, DEM 2106
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Schmad7
Contributor
Contributor
‎10-04-2022 07:27 AM

We're seeing this in our environment, with a single user, and not all users are experiencing this problem. This user is in the same pool as others who would be using adobe pro as well. 

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Schmad7
Contributor
Contributor
‎01-04-2023 08:56 AM

Have you found a resolution for this issue yet? 

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burgerking68
Enthusiast
Enthusiast
‎01-04-2023 11:00 PM

Hi, sorry, not at all;-)

VMWare 8.4, DEM 2106
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hkraaijeveld
Contributor
Contributor
‎02-03-2023 07:14 AM

I have seen this happen with the latest version of Adobe Acrobat DC. This installation is now Reader, Standard en Pro in one application. It appears that Adobe is trying to do something in the Windows start menu, which is not allowed by App Volumes:

https://docs.vmware.com/en/VMware-App-Volumes/2212/app-volumes-admin-guide/GUID-0B37DF91-A0CB-4748-9...

That behaviour can be changed, but I have no idea what the effect would be. Still testing at a customer.

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